SR. DIRECTOR OF CLIENT SUCCESS
I live in Orlando, Fl with my daughter and my dog Muffin. I enjoy the beach and all things outdoor. My goal is to visit every state in the United States with my daughter and enjoy the planning process with her. Born and raised in Massachusetts, I am a huge fan of all Boston sports teams. I earned my Master’s Degree in Forensic Accounting and love exploring the detail in all aspects of my life.
I joined IAS in January of 2015 equipped with a knowledge base of accounting and over 10 years of auction experience. I manage our Customer Success team which includes all new client implementations of IAS products and support of existing clients. My goal is to ensure that all of our customers’ needs are met by overseeing the issue resolutions, and to ensure all of our customers are properly trained and their questions are answered. Previously, I was Director of Internet Sales at Auto Auction Holdings. I created the upstream marketing department and built it into a valuable marketing tool. While in this role, I helped to create an app that streamlined the CR process. I bring many years of auction experience to our clients, and help them to drive revenue growth, expense reduction and profit growth.
After watching the movie “The Bucket List”, the way I live my life was changed. It taught me to work for fun times in my life, as hard as I work for my career and raising my daughter.